gdb55 Terms & Conditions

1 Introduction & General Information

Welcome to gdb55. These Terms and Conditions ("Terms") apply to the use of the gdb55 platform and all services provided on it. By accessing this website, creating an account, or participating in any game or service, you agree to abide by these Terms.

gdb55 is an online casino and betting platform offering slots, fishing games, video poker, live casino, sports betting, and many other types of games. The platform operates entirely in Bengali and has been designed with the convenience of Bangladeshi users in mind.

If you need assistance, contact our support team at [email protected] or via 24/7 live chat — support is available in Bengali.

2 Eligibility & Age Requirement

To create an account and use the services at gdb55, you must meet the following eligibility requirements:

• You must be at least 21 years old.
• You must reside in a country or region where online gaming is legally permitted.
• You must create only one account, in your own name and for your own use.
• You must provide accurate and complete information.

gdb55 may request documents to verify age and identity at any time. If sufficient proof is not provided, gdb55 reserves the right to temporarily or permanently suspend the account.

3 Account Registration & Management

3.1 Registration Process

When creating an account, you must provide your correct name, date of birth, contact details, and payment information. If false information is provided, the account will be closed immediately and all funds may be forfeited.

3.2 One Account Per Person

Each person may only use one account. Creating multiple accounts for the same person — using the same device, IP address, or payment method — is strictly prohibited.

3.3 Account Security

Keeping your login credentials (username and password) confidential is entirely your responsibility. If you suspect unauthorized access to your account, notify our support team immediately. Sharing your password or transferring your account is a violation of these Terms.

3.4 Updating Your Information

If any information in your profile changes (such as your mobile number or payment account), update it promptly. The user is responsible for any transaction complications resulting from outdated or incorrect information.

4 Deposit & Withdrawal Policy

4.1 Accepted Payment Methods

gdb55 currently supports transactions through the following Bangladeshi mobile wallets:

• bKash — the most widely used mobile banking service
• Nagad — the postal department's digital financial service
• Rocket — Dutch-Bangla Bank's mobile wallet service
• Upay — United Commercial Bank's mobile app

4.2 Minimum Deposit & Withdrawal Limits

No transactions below the stated limits will be processed. After a successful deposit, a withdrawal request is generally completed within 1 hour. However, in some cases where additional verification is required, it may take a little longer.

4.3 Withdrawal Conditions

Before requesting a withdrawal, you must:

• Meet all applicable wagering requirements.
• Withdraw using the same payment method used for your deposit.
• Complete account verification (KYC) if requested by gdb55.

4.4 Anti-Money Laundering

gdb55 complies with all applicable anti-money laundering (AML) regulations. Any account may be temporarily frozen for the purpose of investigating suspicious transactions.

5 Bonuses & Promotional Offers

5.1 Welcome Bonus

First-time depositors receive a 150% welcome bonus, up to a maximum of ৳20,000.

5.2 Wagering Requirements

The wagering requirement for the welcome bonus is 15x (fifteen times), calculated on the bonus amount only.

5.3 Bonus Rules

• Each bonus must be used within a specific time period; expired bonuses will be forfeited.
• A new bonus may not be activated until the wagering on a current bonus has been completed.
• Bonuses may only be used on the games specified in the promotion's terms.
• If bonuses are abused through the use of multiple accounts, all accounts may be closed.
• gdb55 reserves the right to modify, suspend, or cancel any bonus offer.

5.4 VIP Program

Regular players can participate in our VIP program across four tiers — Bronze, Silver, Gold, and Platinum. Weekly cashback is available at each tier: up to 0.4% at Bronze, up to 0.8% at Silver, up to 1.1% at Gold, and up to 1.5% at Platinum. The more actively a member plays, the greater their opportunity to advance to a higher tier.

6 Gaming Rules

6.1 Fair Play

gdb55 uses software from world-class game providers to ensure fair and transparent outcomes in all games. These include Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, Microgaming, NetEnt, and many other established names.

6.2 Technical Errors

If a technical error occurs in the gaming software or server, the game will be considered void and cancelled. In such situations, the wagered amount will be refunded, but any winnings displayed from the faulty game will not apply.

6.3 Disconnection

If the internet connection is lost during a game, the game will be settled according to the result determined on the server. Maintaining the quality of the internet connection is the member's own responsibility.

7 Prohibited Activities

The following activities are strictly prohibited on gdb55:

• Operating games using bots, automation software, scripts, or any other artificial means.
• Exploiting game vulnerabilities or bugs to gain an unfair advantage.
• Creating multiple accounts for the purpose of circumventing bonus terms.
• Using another member's information or account.
• Attempting to hack or carry out a cyber attack on any game or the platform.
• Using the platform for money laundering or any other illegal financial activity.
• Creating an account with a false identity or fake documents.
• Harassing other members or using offensive language.

If evidence of any of the above activities is found, the relevant account will be closed immediately and the balance may be forfeited.

8 Account Suspension & Closure

8.1 gdb55's Rights

gdb55 may temporarily or permanently suspend or close any account, for any reason — in particular on suspicion of a breach of these Terms — without prior notice.

8.2 Member's Right to Close Their Own Account

You may close your account at any time by contacting our support team. You will have the opportunity to withdraw any remaining balance before the account is closed; however, this right may not apply in cases of a breach of these Terms.

8.3 Self-Exclusion

As part of responsible gaming, any member may request to self-exclude from the platform for a set period of time. To learn more about this option, visit our Responsible Gaming page.

9 Privacy & Data Protection

Protecting your personal information is very important to us. gdb55 uses SSL encryption technology to keep all data secure. To learn more about how your information is collected, stored, and used, please read our Privacy Policy.

Customer personal information is not sold or rented to third parties. However, specific information may be shared with relevant authorities to meet legal obligations or to prevent fraud.

10 Limitation of Liability

To the maximum extent permitted by applicable law, gdb55 is not liable for any loss arising from the following:

• Losses caused by technical errors, server outages, or internet connection issues.
• Losses caused by errors in a third-party game provider's software.
• Losses caused by unauthorized use of your account credentials where your own negligence was a factor.
• Discontinuation of any service due to legal or regulatory changes.

gdb55 always strives to ensure uninterrupted service on the platform, but interruptions may occur unexpectedly for technical reasons and claims for compensation in such cases will not be accepted.

11 Responsible Gaming

gdb55 believes that gaming should be entertaining and controlled. We encourage our members to play responsibly.

We provide the following tools to support responsible play:

• Deposit Limits: Set a daily, weekly, or monthly deposit limit.
• Time Limits: Decide how much time you will spend in each session.
• Self-Exclusion: Temporarily or permanently close your account if needed.
• Reality Check: View a record of your gaming time at set intervals.

For more information on this, visit our Responsible Gaming page.

For those aged 21 and above only.

12 Changes to Terms & Conditions

gdb55 reserves the right to change, amend, or update these terms and conditions at any time. Continued use of the platform after any changes means you have accepted the new terms.

For significant changes, we will notify members by email or by displaying a notice on the platform. However, it is the member's own responsibility to read the latest version of the terms and conditions regularly.

For any questions or concerns, please contact our support team:

• Email: [email protected]
• Live Chat: 24 hours, 7 days a week, in Bengali and English